FAQ 3D-Print

How is the price of 3D model calculated?

The price of the 3D model is calculated based on the following factors:

• The amount of material required in the printing process and the amount of material actually used by the object. The parameters are set in the 3D file.

• The machine running time required.

• Working time, of the employees involved in the printing process.

• The material you have chosen.

• The utilization of the 3D printing equipment. If the machines are optimally utilized, the price will drop accordingly.


The price of the 3D model is calculated based on the following factors:

Go to our configurator page. You can find our registration form here.

Please fill in this form. Once you have successfully registered, you can click on Select File and upload the data. After you have successfully checked the printability of the file, you can select the required materials and do the post-processing. After the model configuration is completed, you can choose the product that offers the best cost performance or the fastest delivery time.


Which 3D file formats can I upload?

The following 3D files can be processed without any effort:

  • .3DS, .asc, .CATPart, .dxf, .exp, .igs, .model, .obj, .ply, .prt, .stl, .stp, .uvm, .wrl, .x_t, .zpr


Can I have my 3D models printed?

You can upload your models to our 3D configurator. After checking your 3D design, you will get feedback if your data is printer compliant.

Please note the following when creating 3D models:

  • • All models should be "watertight", i.e. completely closed.
  • • There should be no open areas or edges.
  • • If you want a smooth surface, your object must have a high polygon count.
  • • The 3D surface object should be defined as a triangular or quadrilateral mesh.
  • • Possible partial bodies must be completely closed. They can be "plugged" into the model.
  • • Note the minimum wall thickness of 0.8 mm, depending on the material.


What thickness should I use for raised or recessed details?

A thickness of 0.5 mm or more is recommended to ensure that raised or recessed details are executed as flawlessly as possible.


What specifically needs to be considered when designing wall thicknesses??

As a rule of thumb, a wall thickness of at least 0.8 mm is recommended. This applies to both partition walls and exterior walls.


How can I make sure that textures and colors are not lost when uploading 3D files?

For some formats, such as the .obi format, it is important to compress the files into a .zip folder before uploading so that there is no loss of textures and colors.


Will my data be treated confidentially??

Your data is safe with us. Your drafts will be treated confidentially.

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